Privacy Policy

1. Who We Are

updown.website is operated by Infinity Technology Support LLC. This policy describes how we collect, use, and protect your information.

2. Information We Collect

Account information: When you create an account, we collect your email address and username (via direct signup or social login providers such as Google, GitHub, etc.).

Handle: A public display name you choose for community features. This is visible to all users.

Age verification: We store only a pass/fail flag (13+). We do not store your date of birth.

Usage data: We collect anonymised visit data (pages viewed, timestamps) to improve the Service. We may log IP addresses for rate-limiting and abuse prevention.

Community content: Comments, votes, and reports you submit are stored and publicly visible under your handle.

3. Information We Do NOT Collect

• Date of birth (only age verification pass/fail)
• Payment card details (processed entirely by PayPal)
• Browsing activity outside of updown.website

4. How We Use Your Information

• To provide and improve the Service
• To authenticate your account and authorise features
• To send engagement and alert emails (you can opt out)
• To enforce our Terms of Service and prevent abuse

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Hosting, email delivery, and payment processors as necessary to operate the Service.
• Legal requirements: When required by law or to protect our rights.

6. Cookies

We use essential cookies for authentication (session, CSRF token). We do not use third-party tracking or advertising cookies.

7. Data Retention

Account data is retained while your account is active. You can request account deletion by contacting us. Community content may be retained in anonymised form after account deletion.

8. Security

We use industry-standard security measures including HTTPS, Content Security Policy, and secure password hashing. However, no system is 100% secure.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. Contact us to exercise these rights.

10. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such data has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via email or an in-app notice.

12. Contact

For privacy-related enquiries, contact us at privacy@infinitytechnology.support.